Duties and Functions of the UPA TIK
Duties of the Information and Communication Technology Unit (UPA TIK)
The Information and Communication Technology Unit (UPA TIK) is responsible for carrying out development, management, and service delivery in the field of information and communication technology, as well as managing information systems and networks within Universitas Riau.
These responsibilities are intended to support academic processes, administrative operations, and institutional services effectively, in an integrated and sustainable manner through the use of reliable technology.
With the support of human resources, infrastructure, and sound governance, UPA TIK is committed to delivering services that are responsive, secure, and quality-oriented.
Task Details
Carry out development
Promoting innovation and continuous improvement of ICT services to remain aligned with university needs.
Carry out management
Managing resources, systems, and work processes in an efficient, orderly, and sustainable manner.
Provide ICT services
Delivering technical support and digital services for the academic community and related work units.
Manage information systems and networks
Ensuring campus information systems and networks operate reliably, securely, and in an integrated manner.
Functions of UPA TIK Universitas Riau
- Preparation of plans, programs, and operational budgets for university ICT services.
- Development and management of information and communication technology to support academic activities.
- Provision of technical services in the field of information and communication technology for the academic community.
- Development, integration, and management of campus information systems.
- Development, deployment, and management of computer network infrastructure.
- Operational maintenance and repair of network systems experiencing technical issues.
- Implementation of administrative and office affairs within the UPA TIK environment.
Service Focus
Information Systems
Network Infrastructure
Technical Services
Unit Administration
Commitment to reliable, innovative, and professional service
“UPA TIK Universitas Riau is committed to delivering integrated and reliable information and communication technology services that support academic excellence and institutional governance.”
Need ICT Support?
Submit a service request or report an issue through the official UPA TIK support channel.
and Professional